Privacy Policy
In this Privacy Policy, ‘we’, ‘us’ and ‘our’ means Canterbury Driver Training Ltd
We respect the privacy of your personal information. This Privacy Policy sets out how we collect, store, use and disclose your personal information, which we do in accordance with the Privacy Act 2020.
What personal information we collect
In New Zealand, under the Privacy Act 2020, “Personal Information” means information about an identifiable individual. We collect certain types of personal information about you, including;
· Name, date of birth and NSN number
· Contact information - Email, address, and telephone
· Financial, billing and invoicing information
· Identification information -Drivers Licences, passports or any other identification you provide
How we collect your personal information
We may collect personal information in a number of ways, including;
· Directly from you via our website, telephone, in writing or email; and /or
· Indirectly from third parties. For example, your employer, work and income case manager, partner, parent/guardian, family member.
Why we collect your personal information
We use and disclose your personal information for the purposes of providing our services to you, such as.
· Managing and processing payments
· Communicating with you
· Reporting unit standards to Mito, NZQA
· Keeping record of learning for NZTA, Connexis, Competenz
· Internal or external audit
Disclosure of your personal information
We will disclose your personal information to;
· Regulatory organisations, NZTA, MITO, NZQA Connexis Competenz in order to deliver our services and meet audit requirements with the above 3rd parties.
· Capsule (CRM) customer database – to provide you with the service you have purchased
· To authorities or other entities to uphold the law or our terms, for example:
For legal compliance or law enforcement purposes. We may disclose your personal information to courts, law enforcement or government agencies, or third parties, to the extent that we are required under New Zealand law or we believe that disclosure is appropriate or permitted by the Privacy Act.
Your obligations when you provide personal information of others
You must not provide us with personal information of any other individual unless you have the express authorisation of that individual to do so. If you do provide us with such information about another individual, before doing so you:
· Must tell that individual that you will be providing their information to us and that we will handle their information in accordance with this Privacy Policy;
· Must provide that individual with a copy of (or refer them to) this Privacy Policy; and
· Warrant that you have that individual's consent to provide their information to us.
If you have not done this, you must tell us before you provide any third party information.
Your obligations when we provide you with personal information
If we give you, or provide you access to, the personal information of any other person, you must only use it:
For the purposes we have agreed to; and
In compliance with applicable privacy laws (including the Privacy Act 2020) and this Privacy Policy.
You must also ensure that your advisers, employees and contractors meet the above requirements.
Accuracy and correction of your personal information
We take reasonable steps to ensure that your personal information is accurate, complete and up-to date whenever we collect, use or disclose it. However, we also rely on you to advise us of any changes to your personal information.
Please contact us using our contact details below as soon as possible if there are any changes to your personal information or if you believe the personal information we hold about you is not accurate, complete or up-to-date.
Security of your personal information
We take reasonable steps to protect any personal information that we hold from misuse, interference and loss, and from unauthorised access, alteration and disclosure. However, data protection measures are never completely secure and, despite the measures we have put in place, we cannot guarantee the security of your personal information. You must take care to ensure you protect your personal information. You should notify us as soon as possible if you become aware of any security breaches. Where required by law, we will notify you of any notifiable privacy breach concerning your personal information.
Updates of Privacy Policy
We reserve the right to amend our Privacy Policy from time to time to ensure we effectively manage and process your personal data.
How to make a complaint
If you wish to make a complaint about a breach of this Privacy Policy or any breach of applicable privacy laws, you can contact us using the contact details below. You will need to provide us with sufficient details regarding your complaint together with any supporting evidence and information. You can also complain to the Privacy Commissioner (see www.privacy.org.nz).
How to contact us
If you wish to gain access to your personal information, want us to correct or update it, have a complaint about a breach of your privacy or any other query relating to our Privacy Policy, please contact us via any means below;
• The Privacy Officer, Canterbury Driver Training Ltd, PO Box 345 Rangiora 7400
• 03 313 6567
• office@candrive.co.nz